Joint Comission International (JCI) Masterclass

 

Sunday, 30 October 2023

10:30-12:30

SESSION 1: JCI TRACER METHODOLOGY 

Tracer methodology is a technique used to follow and trace the care of a patient from admission till discharge upon the review of his/her medical records and the questioning of the caring staff. 
 
It uses the collected information to understand the processes and practices of the healthcare organization. It allows the user to identify any opportunities for improvement in the care pathways or in the interfaces of the processes.  It is a way to analyze the organization’s system of providing care, treatment or services while using actual patients as the framework for assessing standards compliance. 

Benefits of attending:

  • Understand the patient tracer theory and its importance as an in-depth review of organizations processes and practices  
  • Describe tracer methodology from planning to reporting of findings and establishment of improvement plans  
  • Learn the interviewing strategy for a successful patient tracer 

 

12:30 – 13:30: LUNCH & NETWORKING BREAK

 

13:30-15:30

SESSION 2: FACILITY MANAGEMENT AND SAFETY – CONSTRUCTION TO OPERATION  


Participants will learn about the importance of a functional design to support the delivery of care model (lighting, wayfinding, environmental controls, privacy, security, fire safety, etc.).  Our facilitators will demonstrate how the physical environment and the layout of a hospital can enhance the operational efficiencies, ensure patient, and staff satisfaction, and proactively mitigate safety incidents. 

Benefits of attending: 

  • Gain knowledge on the construction-to-operation issues for new or existing facility projects  
  • Understand what commissioning of a hospital means and what it includes. 

 

Masterclass Facilitators:

  • Dr Marale O. Atechian, Principal Consultant, Joint Commission International (JCI) 
  • Mr Murat Kucukkaya, Managing Director-Middle East and Africa, Joint Commission International (JCI)  

 

Certification 
Attendance certificates will be provided for participants who attend the entire session.